Shipping policy

Shipping Policy

At Sophien, each piece is handmade with care. Please allow 1–4 business days for production before your order is shipped.

United States

Standard delivery: 3-6 business days

Free shipping on all U.S. orders 🎉

Want it sooner? ✨ Express delivery available for just $10 — arrives in 2–3 business days.

Please note that delivery timeframes are estimates. Sophien is not responsible for delays due to customs, courier issues, or unforeseen circumstances.

 

Shipment Tracking

Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery in real time.

Shipping Address & Delivery Issues

Please double-check that your shipping address is correct and complete when placing your order. Sophien is not responsible for packages delivered to incorrect addresses provided by the customer.

If you encounter any delivery issues, contact us via chat support on our website or email us at info@sophien.us — we’ll be happy to assist you!